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We work with you to apply a culturally responsive, diversity, inclusion, equity and social justice lens across one or all stages of the research, evaluation, project, policy, business development, service delivery life cycles.
Click on the stages (coloured outer circles), below, to find out more.
Understand cultural context, including power and structural barriers to decision making, practice improvements and outcomes
We work with you to expand on the planning stage of a cycle by analysing organisational context of a service and/or the socio-historic and political context of a program
Apply technical expertise with democracy, equity and power structures in mind
Building on knowledge gained, during the planning and preparation stage, we work with your team and key stakeholders to construct diversity, inclusion, social justice and equity standards, data sets and indicators
Bring your interpersonal skills to the table
At this point, we put into effect and co-manage the plans developed in Phases 1 and 2, measure your policy, project or program’s performance, assess service practice, against diversity, inclusion, social justice and equity standards and work with your team and key stakeholders to make sense of and learn from findings
Be self reflective and honour diverse values
During this phase, we use data analytic techniques that are valid and well justified in light of the continuous quality improvement analysis and program evaluations purpose and objectives. We synthesise and integrate judgements about the quality and value of your policy, service project or program as it pertains to diversity, inclusion and social justice and we draw evaluative conclusions using participatory and collaborative approaches
Access, Improvement and Use
We avoid duplicative reports and where possible, We produce targeted, simple, clear and concise reports and we give you multiple opportunities to suggest additional reporting and disseminating strategies (beyond what was agreed upon in first phase) and to provide feedback on process and findings.
PLAN
Understand cultural context, including power and structural barriers to decision making, practice improvements and outcomes.
We work with you to expand on the planning stage of a cycle by analysing organisational context of a service and/or the socio-historic and political context of a program.
DESIGN
Apply technical expertise with democracy, equity and power structures in mind
Building on knowledge gained, during the planning and preparation stage, we work with your team and key stakeholders to construct diversity, inclusion, social justice and equity standards, data sets and indicators.
IMPLEMENT
Bring your interpersonal skills to the table
At this point, we put into effect and co-manage the plans developed in Phases 1 and 2, measure your policy, project or program’s performance, assess service practice, against diversity, inclusion, social justice and equity standards and work with your team and key stakeholders to make sense of and learn from findings.
SYNTHESIZE
Be self reflective and honour diverse values
During this phase, we use data analytic techniques that are valid and well justified in light of the continuous quality improvement analysis and program evaluations purpose and objectives. We synthesise and integrate judgements about the quality and value of your policy, service project or program as it pertains to diversity, inclusion and social justice and we draw evaluative conclusions using participatory and collaborative approaches.
DISSEMINATE
Access, Improvement and Use
We avoid duplicative reports and where possible, We produce targeted, simple, clear and concise reports and we give you multiple opportunities to suggest additional reporting and disseminating strategies (beyond what was agreed upon in first phase) and to provide feedback on process and findings.
This approach explores:
- the history of a community and of projects and programs within it;
- the agenda of a program, why it is funded and under what auspice it operates;
- how power is distributed within and between members of a diverse community;
- who holds both formal and informal positions of power in a community;
- the nature of the relationship between holding power, being in the numerical majority or minority and how positions of power or privilege undermine or elevate access to resources surrounding programs, projects and services.
- establish and infuse equity criteria into the remaining steps of the cycle.
This stage is also about considering:
- focuses on the viewpoints of marginalised groups and interrogating systemic power structures
- engagement, analysis and reporting that responds to and includes stakeholder groups in all processes.
- being sensitive to language and dialect (not only foreign language but also slang) for instrumentation.
- alternative ways to collect data including picking up on nonverbal communication.
- outliers, especially those that foster positive perspectives rather than those that articulate and confirm a deficit model of the community, and
- the various audiences and stakeholders to whom the results of the evaluation would be disseminated.